Nine chairs, no music you have to shout over, and nobody hovering with a tablet. We book one stylist to one head for the whole appointment — the person who starts your hair is the person who finishes it, and they have the time to do it properly.
We don't upsell at the basin. If the honest answer is that your hair needs a trim and eight weeks of leaving it alone, that is what you'll be told, and we'll happily take the smaller booking.